1. Order Processing
Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
2. Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
- International Shipping: 7-14 business days (subject to customs delays)
Shipping costs are calculated at checkout based on your location and the weight of your order.
3. Delivery Times
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control.
4. International Orders
- International customers are responsible for any customs duties, taxes, or import fees
- Please ensure your shipping address is complete and accurate
- We cannot be held responsible for items lost or damaged during international transit
5. Order Tracking
You will receive a tracking number via email once your order has been shipped. You can use this number to track your package on the carrier’s website.
6. Shipping Restrictions
We currently ship to the following countries: [list countries you ship to]
7. Contact Us
If you have any questions about shipping, please contact us at SAMUELKOVIHC@hotmail.com