1. Return Eligibility

• Items must be returned within 30 days of delivery
• Items must be unused, unworn, and in original condition with all tags attached
• Proof of purchase is required

2. Non-Returnable Items

• Personalized or custom-made products
• Intimate apparel and swimwear (for hygiene reasons)
• Products that have been used or damaged

3. Return Process

To initiate a return:

1. Contact our customer service team at [your-email@domain.com] to request a return authorization
2. Pack the item securely in its original packaging
3. Ship the item to our return address (provided upon authorization)
4. Include your order number and contact information

4. Refunds

• Once we receive and inspect your return, we will process your refund within 5-10 business days
• Refunds will be issued to your original payment method
• Shipping costs are non-refundable unless the return is due to our error

5. Exchanges

We currently do not offer direct exchanges. To exchange an item, please return the original item and place a new order.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund.